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Empire Hotel Hong Kong - Wan Chai, Hong Kong
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Key details
About the Hotel
33 Hennessy Road,
Hong Kong,
China,
Guangdong
Empire Hotel Hong Kong - Wan Chai is a luxury hotel located in the vibrant Wan Chai Central Business District. It features a blend of classic and contemporary Chinese interiors, providing a unique ambiance. The hotel is ideally situated steps from prominent venues like the Hong Kong Convention and Exhibition Centre. Its proximity to major shopping centers and nightlife makes it a significant choice for visitors.
Location
Located in the heart of Wan Chai, the hotel is conveniently close to the Hong Kong Convention and Exhibition Centre and the Hong Kong Arts Centre. It's a 5-minute walk from Wan Chai Station, providing easy access to public transportation. Notable attractions like Victoria Peak and Hong Kong Park are also within a short distance.
Rooms
The hotel offers 363 air-conditioned rooms equipped with modern amenities such as flat-screen TVs, minibars, and in-room safes. Each room includes a complete bathroom with free toiletries and hairdryers. Guests can enjoy complimentary bottled water and free local calls. Some rooms also provide city or sea views.
Eat & Drink
Onsite dining includes wu Kong Shanghai Restaurant, renowned for its regional specialties and Cantonese cuisine. Café 33 on Hennessy provides all-day international dining featuring a variety of dishes. Guests can relax in the lobby lounge for afternoon tea or casual dining in a cozy atmosphere.
Leisure & Business
The hotel features a rooftop Sky Pool for leisure and relaxation, alongside a fitness center and sauna. Business guests can utilize the executive lounge, offering personalized services, and a meeting venue accommodating up to 100 attendees. Additional facilities include room service and a lobby bar.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Impressive Shower!
The shower pressure was excellent, making for a refreshing start to the day.view full review
Spotless Room!
The room was spotless and beautifully organized, creating a welcoming atmosphere for relaxation.view full review
Soothing Spa!
The spa facilities were delightful, particularly the steam room that added a luxurious touch to my stay.view full review
Delicious Choices!
The breakfast buffet offered a delightful variety of fresh and tasty options.view full review
Great Gym!
The gym had modern equipment and was spacious, allowing for an invigorating workout.view full review
Accessible Amenities!
The accessible amenities were thoughtfully designed, making for a comfortable experience.view full review
Cozy Space!
The living area was cozy and well-furnished, perfect for unwinding after a long day.view full review
Well-Equipped Kitchen!
The self-catering kitchen was well-equipped, making cooking my own meals a breeze.view full review
General
Wi-Fi
Parking
Safe deposit box
24-hour reception
Elevator
Currency exchange
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
33 Hennessy Road,
Hong Kong,
China,
Guangdong
Map view
street view
33 Hennessy Road,
Hong Kong,
China,
Guangdong
City landmarks
No.1 Lugard Road
Victoria Peak
1.6
mi
Landmark
Man Mo Temple
1.3
mi
Parks
Hong Kong Park
3500 ft
Church
Hong Kong St. John's Cathedral
4200 ft
Chater Rd
The Cenotaph
3500 ft
Botanical Garden
Hong Kong Zoological And Botanical Gardens
1.1
mi
Shopping Area
Causeway Bay
5200 ft
Church
Victoria Harbor
1.8
mi
Parks
Victoria Park
1.3
mi
Events
Hong Kong Convention and Exhibition Centre
3400 ft
Upper Albert Rd
Government House Hong Kong
1.0
mi
Hong Kong Island
Hong Kong Skyline
1.9
mi
Square
Golden Bauhinia Square
3800 ft
2 Lung On Street
Pak Tai Temple
3000 ft
1 Queen's Road Central HSBC Central Plaza
Hong Kong and Shanghai Banking Corporation Headquarters
3900 ft
Parks
Hong Kong Observation Wheel
1.0
mi
Parks
Kowloon Park
1.5
mi
Mall
Times Square
4700 ft
Tsim Sha Tsui East Promenade
Avenue of Stars
2.1
mi
Museums
Flagstaff House Museum of Tea Ware
3900 ft
183號 Queen's Rd E
Hopewell Centre
1.1
mi
Museums
Police Museum
1.2
mi
Church
Hong Kong Catholic Cathedral of the Immaculate Conception
1.6
mi
10 Salisbury Rd
Hong Kong Space Museum
2.0
mi
Nearby
Square
Statue Square
1900 ft
54 Jaffe Rd
Wan Chai
1300 ft
Museums
Hong Kong Arts Centre
1700 ft
18 Harbour Rd
Central Plaza
2000 ft
Mall
Pacific Place
2000 ft
1 Gloucester Rd
Hong Kong Academy for Performing Arts
1600 ft
Restaurants
Burger Joys
200 ft
De Fenwick
Empire Hotel
200 ft
33 Hennessy Road
Outback Steakhouse
200 ft
No.8-12 Fenwick street
The Butchers Club
900 ft
G/F
Devil's Advocate
300 ft
Shop E-F
Cafe de Metropark
100 ft
41 - 49
Bangkok Thai Restaurant
200 ft
2/F
Jack's Terrazza Ristorante
200 ft
1/F
Bekan Teppanyaki Japanese Restaurant
300 ft
1/F
Odelice
900 ft
Shop 9
Hoppy Junction
500 ft
Shop G
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Friendly Staff
Convenient Location
Dirty Rooms
Poor Dining Experience
6.6/10
Nice
Rooms
6.7
Location
8.3
Service
7.4
Dining
5.7
Guest reviews
6.6/10
based on 24 review
6.9
6.9/10based on 11 review
Norman
United Kingdom,
June
2024
6.6/10
The hotel has a great central location, making it very convenient for exploring the city. The rooms are comfortable with plenty of space, but there were a few issues to note. The service was polite and helpful overall, although some staff members were grumpy and unhelpful. The dining options were somewhat below standard, which could use improvement. The facilities were decent, providing the essentials for a good stay.
Rooms
7.0
The rooms were comfortable and had lots of room to move around, although there were some issues.
Service
6.0
The service was polite, helpful, and provided the needed information, but some staff members were grumpy and unhelpful.
Location
8.0
The hotel is in a very central location, near the business district and surrounded by bars and restaurants.
Dining
5.0
The dining experience was below standard during our stay, but it was likely just bad timing.
Facilities
7.0
The facilities provided the necessary amenities for a comfortable stay.
Kelly
United States of America,
May
2024
6.8/10
Staying at this hotel was a mixed experience. On one hand, my room on the 14th floor, although a bit noisy, came with complimentary 4GB mobile WiFi upon request, and the staff was great. However, the rooms were in desperate need of deep cleaning and refurbishment.
Rooms
6.0
My room on the 14th floor had a slight smell and was a little noisy, but the complimentary 4GB mobile WiFi was a nice touch. The staff was fantastic, although the room itself needed a deep cleaning and renovation.
Service
7.0
The service had its ups and downs. While they wanted to charge me for extra beds for my children despite a deal from the booking, they were great and very helpful overall. I appreciated their assistance in finding addresses.
Location
8.0
The location was convenient, allowing easy exploration of Central and Causeway Bay. Being close to the MTR and the vibrant nightlife of Wan Chai was a big plus. However, the bed was on the soft side, which might pose a challenge for guests with back issues.
Dining
6.0
The dining experience was a bit disappointing overall. I had a mix of experiences from the manager upgrading us to a suite, which was nice, to an ordinary breakfast. However, they did offer a decent variety to suit different tastes.
Facilities
7.0
The facilities at the hotel were decent. It had a round smoke detector lookalike knob on the wall that seemed a bit out of place. Despite this, the nearby shops and restaurants added to the convenience.
Ken
United Kingdom,
May
2024
6.4/10
The hotel's location is excellent, being very convenient with close proximity to Wan Chai MTR station, pubs, and eateries. The rooms are clean and spacious, providing enough room for luggage and walking around, although they can be a bit gloomy. Service is overall friendly, despite occasional lapses in friendliness and extra charges for simple amenities. The dining has shown improvement, particularly for those who enjoy Chinese breakfast. The facilities are in need of an overhaul, including the air conditioning system.
Rooms
7.0
The rooms are clean and reasonably well-appointed, with enough space for luggage and movement, yet they can feel gloomy at times.
Service
6.0
The service is generally friendly and courteous, though there are moments that could be more welcoming, especially when extra charges are involved.
Location
8.0
The hotel's location is great with easy access to Wan Chai station and nearby food stalls, making it convenient for a short leisure trip.
Dining
7.0
The dining experience has improved, particularly for Chinese breakfast enthusiasts, although past issues with food quality persist.
Facilities
5.0
The facilities are in desperate need of an overhaul, especially the air conditioning system.
Patricia
United Kingdom,
April
2024
7.8/10
The hotel offers a great location in the heart of Wan Chai with bustling streets and a vibrant nightlife. The rooms are decent-sized, accommodating two people comfortably with space for luggage, although some cleanliness issues were noted. The service was fantastic, especially with a helpful staff member taking care of our bags and accommodating room changes. The location is excellent for easy access to dining options, public transportation, and attractions, making it a perfect base for exploration. However, the dining experience had some issues with undercooked bacon and subpar coffee, leading to a preference for alternative breakfast options nearby.
Rooms
7.0
The rooms were a decent size and could fit three luggages while still providing room to move around.
Service
9.0
Location
10.0
The hotel's location in Wan Chai is fantastic, with easy access to dining options, public transportation, and attractions.
Dining
5.0
The dining experience had some drawbacks, including undercooked bacon and disappointing coffee, leading to seeking alternatives nearby.
Facilities
8.0
The facilities were satisfactory for a comfortable stay.
Daniel
United Kingdom,
April
2024
7.6/10
The hotel had some positive aspects like being offered the use of the executive lounge and friendly service. However, the room was smaller than expected and a little stuffy with no outside air. The location was convenient for our purposes in Wan Chai, but the room size and ventilation were not ideal.
Rooms
6.0
The room, although smaller than expected and a bit stuffy, had a 158180 cm bed that was actually 120 cm and a tiny 2 sqm bathroom.
Service
9.0
The service was welcoming, friendly, and very attentive to our needs. The manager was also helpful and very professional.
Location
7.0
The hotel's location in Wan Chai was suitable for moving around conveniently and between stations, but the room's size and lack of outside air were drawbacks.
Dining
8.0
Facilities
8.0
Peter
United Kingdom,
March
2024
7.8/10
My stay at the hotel was lovely. The room was a good size with a large and comfy bed, and I even got a handy smartphone to use with free 4G internet and calls. The staff were super friendly and flexible with my requests. The location was convenient with plenty of dining options nearby, but the room service was a bit poor. Despite that, it was a good value for money.
Rooms
8.0
The room was a good size with a large and comfy bed. Having a free smartphone with 4G internet and calls was a great added bonus.
Service
9.0
The staff are super friendly and very flexible with my requests.
Location
9.0
The location is convenient with lots of supporting F & B outlets and good transportation links. It's a great spot to stay for exploring the city.
Dining
6.0
The dining experience had a lot of halal options, but the standard was not very good. However, having tea served in the package was a nice touch.
Facilities
7.0
The hotel facilities were good overall, but the room service was a bit poor.
John
United Kingdom,
February
2024
6.4/10
My stay at the hotel was a mix of experiences. The rooms were not up to par, felt damp and had a moldy smell, especially in the bathroom, but they were surprisingly spacious and well-appointed by Hong Kong standards. The service was professional and accommodating, although not overly friendly. The location was ideal for exploring Hong Kong, with easy access to public transportation and nearby attractions, but the dining options left a lot to be desired. Overall, the facilities provided were decent considering the value for money.
Rooms
6.0
The rooms felt damp and had a smell of mold, particularly around the bath area. However, they were surprisingly spacious and well-appointed for Hong Kong standards.
Service
7.0
The service was professional and accommodating, although lacking in friendliness.
Location
8.0
The hotel's location was ideal for exploring Hong Kong, with easy access to public transportation and nearby attractions.
Dining
5.0
The dining experience was not up to standard and was really disappointing.
Facilities
7.0
The hotel provided decent facilities considering the value for money.
Kathleen
United Kingdom,
January
2024
5.2/10
The hotel rooms were not up to standard since they were dirty, smelly, and appeared to be contained within a housekeeping storage closet, with constant chatter from the staff. Despite being soundproofed, the size was smaller compared to the Dorsett.
Rooms
5.0
The rooms were very humid and musty with a strong smell, not ideal for a comfortable stay.
Service
7.0
The staff were friendly and professional, which was a positive aspect of the service despite the room issues.
Location
6.0
The location was convenient for accessing the convention center and transportation hubs, but the nightlife noise could be bothersome at night.
Dining
5.0
The dining experience was mediocre, with limited options and a cafeteria-like atmosphere.
Facilities
5.0
The hotel lacks proper facilities and ambiance, impacting the overall guest experience.
Friendly Staff
Dirty Rooms
Ralph
United Kingdom,
December
2023
7.2/10
The hotel had decently spacious and clean rooms, but they felt very small compared to others I had stayed at. The service was very helpful and attentive overall, but not so much from the first front desk check-in staff. The location was very convenient, close to the MTR and various offices, yet the airport pickup service did not work. The dining experience was very basic with a lack of food variety. The facilities were satisfactory.
Rooms
7.0
The rooms were decently spacious and clean but felt very small compared to others I had stayed at.
Service
8.0
The service was helpful and attentive overall, with polite interactions in corridors and lifts.
Location
9.0
The location was most convenient, close to the MTR and various offices, with many dining options nearby.
Dining
5.0
The dining experience was very basic and lacks food variety.
Facilities
7.0
The facilities were satisfactory.
Malcolm
United Kingdom,
December
2023
7.0/10
The hotel offers a mix of positives, including a free smartphone with useful amenities but suffers from small and dated rooms. The leaking roof issue outside the bathroom is a downside.
Rooms
7.0
The rooms, although a bit dated and small, come with all necessary amenities including a free smartphone with free 4G internet and free domestic and international calls.
Service
8.0
The service was very accommodating and helpful, although some hotel staff were described as grumpy and rude.
Location
9.0
The location is convenient, with easy access to public transportation, dining options, shops, and bars, making it suitable for business and leisure travelers.
Dining
5.0
Although the manager upgraded us to a suite, the deluxe double room was criticized for being small. Breakfast was deemed very ordinary.
Facilities
6.0
The hotel facilities are functional, but improvements are needed, especially related to room maintenance such as roof leaks.
John
United Kingdom,
December
2023
6.6/10
Despite a few drawbacks like the absence of a heater in the room upon check-in and small room size, the hotel is generally suitable for a short stay. The location is convenient, just a few minutes walk to transportation options, and the staff is attentive. However, the dining options may not meet all expectations.
Rooms
6.0
The rooms are small, even by Hong Kong standards, and the bathroom is quite cramped, making it challenging for an average-sized person to use comfortably.
Service
8.0
The staff, including the concierge, doormen, and cleaning team, were attentive and polite throughout my stay, although I had an unfortunate incident of my room being entered without proper notice.
Location
7.0
The hotel is conveniently located within walking distance of the MTR and bus stops, making it easy to access public transportation. However, the area may not be the best choice for female customers.
Dining
5.0
The dining experience was disappointing as the options were limited, especially towards closing time when many items were not replenished.
Facilities
7.0
Grant
United Kingdom,
December
2023
7.6/10
Staying at the hotel was a mixed experience. The rooms on the 14th floor are a real highlight, providing a free smartphone for local calls and internet use during your stay. However, the cleanliness on the lower floors could be improved, as I noticed some items on the floor that seemed to have been there for a while.
Rooms
8.0
The rooms on the 14th floor come with a free smartphone with Internet and local calls at no extra cost, which was very convenient. However, lower floors need better cleaning.
Service
6.0
The staff was helpful with our bags before three months, but the service has room for improvement. The good location compensates for some service issues.
Location
9.0
The hotel is in a fantastic location, easily accessible to the train with plenty of food options nearby. It's a great spot in the city center, close to the MTR and tramway. Despite being in a lively business district, it offers convenient access to transportation.
Dining
7.0
The dining experience offers something for every taste, from local to European-style cuisines. However, there are some flaws that need improvement, particularly with one of the items.
Facilities
8.0
The hotel has good facilities overall, but there is room for enhancement in certain areas.
Convenient Location
Room Cleanliness
Christopher
United Kingdom,
December
2023
7.8/10
The hotel has quite small rooms with a view to the backside, but it's nice to have a rooftop pool even though more view would be lovely. The service can be a bit chaotic when busy, but they are happy to assist with all your needs. The location is very convenient with lots of supporting F&B outlets and good transportation links. The dining experience may have some quality concerns, but the Neapolitan pizza is pretty good. The facilities are great, especially with a handy smart phone provided for unlimited calls and 4G free of charge.
Rooms
7.0
The rooms are quite small with a view to the backside, but having a rooftop pool compensates for it.
Service
7.0
The service can be a bit chaotic when busy, but they are so attentive and kind.
Location
9.0
The location is very convenient with lots of supporting F&B outlets and good transportation links.
Dining
7.0
The dining experience may have some quality concerns, but the Neapolitan pizza is pretty good.
Facilities
9.0
The hotel provides a handy smart phone for unlimited calls and 4G free of charge.
Carl
United Kingdom,
November
2023
7.0/10
The hotel is conveniently located near pubs and offers rooms that were initially a bit old but got fixed promptly by the technician. It was a bit cold at night due to the window facade. The service was friendly and helpful, although they only change bedsheets every 3 days unless requested. The location is great, with easy access to transportation and only a 10-minute walk from the convention center. The dining experience had some issues with crowding during breakfast. Overall, a reasonably priced option with some room for improvement.
Rooms
7.0
The rooms were a little old but got fixed promptly. It was a bit cold at night.
Service
8.0
The service was helpful and friendly, with staff providing ready information.
Location
9.0
The location is very good, with easy access to transportation and close to bars.
Dining
5.0
The dining experience had some issues during our stay, leading to having to skip breakfast one day.
Facilities
6.0
The facilities met basic needs without major highlights.
friendly staff
cold nights
George
United States of America,
October
2023
6.6/10
My stay at the hotel was nice overall. The rooms could use some improvements, particularly in terms of cleanliness and size, as the bathrooms were quite small and not properly cleaned. However, the hotel staff was polite and helpful. The location was convenient, with easy access to the Wan Chai MTR station and a variety of dining options nearby. The dining experience was below standard during my stay, but I believe it was just a temporary issue. The facilities were adequate, although there is room for enhancement.
Rooms
7.0
The rooms were nice but need some lifting to be better. They were on the smaller side, especially the bathrooms, and cleanliness could be improved.
Service
6.0
The staff was polite and somewhat helpful, although there were issues with overcharging for services like train tickets and lack of clear instructions.
Location
8.0
The hotel's location was strategic, near the Wan Chai MTR station and shopping malls, making it convenient for travel and leisure activities.
Dining
5.0
The dining experience was below standard, but it seemed to be an isolated incident. There is room for improvement in the food quality.
Facilities
7.0
The facilities were decent, but there is potential for enhancement to better meet guests' needs and expectations.